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GLOBAL version

Customer Service Training Alison Course GLOBAL - Digital Certificate

Get the professional customer service skills you need to drive your business or career. Good customer service is vital for all businesses, large or small. It can have a direct impact on custome ...

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Product description

Product description

Get the professional customer service skills you need to drive your business or career.

Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business and more revenue.

This course from Alison introduces the basic concepts of customer service and dives into effective customer service techniques and practices. It will benefit anyone who deals directly with a business or organization’s customers.

Gain thorough knowledge and understanding of customer service practices and become confident in handling enquiries, complaints, and communications.

The following product allows you to obtain a Digital Certificate / Digital Diploma confirming completion of the related e-learning course which serves as a formal proof of your newly gained skills. You will receive it after passing the course assessment with a score of at least 80%.
Step-by-step guide on how to activate this product->  Alison Activation Guide

Languages

Languages

English

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