Learn tips and techniques for improving your conversational skills.
Introduction to Communication Skills will guide you through the basic rules which governs the communication in your everyday life. The course will look at how you interact with those around you, and help you to be more effective communicator.
First, you will be introduced to the basics of communication. Concepts such as communication channels, interpretation, and barriers will be explained to you. You will also explore the basics of body language, and the context’s which affects your communications.
You will also examine the important aspects of conversation. Listening is an important skill, and you will be walked through effective listening. You will also be shown techniques to help improve your listening ability and concentration. Speaking is also a vital part of conversation and the course will show you how to speak considerately and politely. The importance of silence within conversation is discussed, as is the importance of culture, context, and body language.
This course will be of interest to professionals who are required to communicate as part of their job, either to customers or colleagues. It will also be of interest to anyone who is hoping to enhance their daily lives through improving their communication skills.
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