- 23.26 USD
Learn more about how to manage different situations in the workplace..
This course Supervision Skills - Managing Groups and Employee Interaction provides the learner with key information on how to handle different situations that arise in the workplace.
The course begins by introducing you to groups and teams and the dynamic of groups. You will learn how to address barriers that may arise during team work and how to overcome these. You will also learn about the difference between formal and informal groups and the developmental stages of group work.
The course then describes how to handle uncivil behaviour in the workplace. You will learn how to provide constructive feedback and also how to avoid grievances from occurring in the workplace. Finally, the course teaches you how to manage change in the work place and how to get the best out of your job.
This course will be of great interest to any learner wishing to progress their career into the field of supervision.
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