Windows 11 Pro Promo

1.DEFINITIONS

1.1. In these Terms and Conditions, the following terms shall have the meanings set forth below:

1.1.1. Account – means an account kept on the Platform for a User.

1.1.2. Perplexity – means an activation code for perplexity.ai valid for 1 (one) year from the moment of its activation on perplexity.ai.

1.1.3. Promotion – means the promotion named Windows 11 Pro Promo as described in these Terms and Conditions.

1.1.4. Item – means an instrument in electronic form, especially game activation code, gift card, and other types of vouchers as well as accounts and activation vouchers for in-game items, offered by a Seller within his Seller Store and which entitles the holder of such instrument to receive the Product outside the Platform.

1.1.5. Platform – means a group of affiliated websites made available on the Internet in the domain g2a.com and/or the mobile app where Seller Stores are available. 1.1.6. Software – means an activation code for Windows 11 Pro.

1.1.7. Seller – means an entrepreneur, operating in any form, including sole proprietorship, corporation, partnership, or other entity, who operates a Seller Store and participates in this Promotion.

1.1.8. Seller Store – means a dedicated separated space within the Platform with a unique name and unique address operated by a Seller for whom G2A.COM provides tools and functionalities to host, create, modify, and operate an online dedicated store within the Platform.

1.1.9. Terms and Conditions – mean these terms and conditions, including attachments, encompassing a set of rules regulating this Promotion.

1.1.10. User – means a person who takes part in the Software + Perplexity program.

2.GENERAL RULES

2.1. The organizer of the Promotion is GAME ZONE PORTAL LLC, address: Office No E77, Dubai, United Arab Emirates, support@gamezoneportal.com .

2.2. The Promotion shall commence as of February 16th, 2026 till March 1st, 2026, or while supplies last.

2.3. The Promotion cannot be combined with any other contests or promotions.

2.4. As part of the Promotion, the Seller grants the Buyer, who purchases the Software, a one-time access key to Perplexity, free of charge. Perplexity shall be provided to the Buyer after the effective conclusion of the transaction on the Platform and shall not be exchangeable for cash nor transferable to any third party. Perplexity is of a one-time nature and may be used solely in accordance with its intended purpose and the applicable terms and conditions governing the use of Perplexity. Perplexity must be activated immediately after it is made available to the Buyer; failure to activate Perplexity within this period shall result in its expiration without any right to replacement or compensation.

3.PARTICIPATION

3.1. The User may participate in Promotion if they fulfilled jointly the following conditions:

3.1.1. Purchased the Item on the Platform via the mobile app;

3.1.2. Have read and accepted these terms and conditions;

3.1.3. Are at least 18 years of age;

3.1.4. Have an Account on the Platform;

3.1.5. Have full legal capacity.

4.COMPLAINTS PROCEDURE

4.1. User's complaint

4.1.1. The User may submit a complaint to the Seller. G2A.COM supports the Seller in handling complaints submitted by the User under this Promotion. The User should include in the complaint their name and surname, e-mail address (or other correspondence address), the subject of the complaint, and the reason for the complaint. The complaint will be considered immediately, however, not later than within 14 (fourteen) calendar days of its receipt. The User will be informed about the method and result of the complaint consideration via the correspondence address or e-mail. The costs of using the said means of distance communication by the User are borne by the User and they are calculated according to the rates of the telecommunications operator whose services the User uses.

4.1.2. The complaints shall be submitted by the User by sending them via one (1) of the following ways:

(a) support@g2a.com , or

(b) on the relevant G2A.COM's company address chosen in accordance with section 3,

(c) G2A PL sp. z o.o., address: 53 Emilii Plater street, 00-113 Warsaw, Poland;

(d) internal conversation module.

5.MISCELLANEOUS

5.1. The settlements between G2A.COM and the Seller due to the Seller's participation in the Promotion program are regulated separately between G2A.COM and the Seller.

5.2. Should any provisions hereof prove to be invalid or ineffective, they will not affect the validity of the remaining provisions. Invalid or ineffective provisions will be replaced by such valid provisions which reflect the economic value, intention of the parties, and objective of the invalid or ineffective provisions to the highest extent.

5.3. These Terms and Conditions are governed by the laws of Dubai, UAE, unless the domestic law applicable to a Consumer provides otherwise.

5.4. Any dispute related to these Terms and Conditions is exclusively subject to the jurisdiction of courts in Dubai, UAE, unless the domestic law applicable to a Consumer provides otherwise.

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