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Frequently Asked Questions
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*By joining G2A Plus Free I give G2A.COM Limited consent to sending to my email commercial communication, including the one suited to me, about items and services offered on the G2A Marketplace.
The administrator of your personal data is G2A.COM Limited. You can withdraw your consent at any time. If you withdraw your consent, it will not affect the legality of your data processed before. We process your personal data in line with our Privacy Policy.
G2A Plus is a membership program for G2A.COM users. It lets you collect points for purchases and get additional discounts on game keys, DLC, and software, in addition to existing offers. With G2A Plus, you’ll also receive a monthly free digital item or DLC, exclusive discount codes, and priority support. You can also save an extra 20% on your annual membership.
With G2A Plus Free, you earn Plus Points for your purchases. You can then use your collected points to pay less for future orders.
As a G2A Plus Premium member, you earn Plus Points and get:
If you go for an annual membership, you gain:
To start using G2A Plus, select the plan that suits you best and make a payment. You don’t pay anything for the Free plan.
You can also add the G2A Plus membership to your cart after you’ve added an item or items you want to buy. The membership cost will be included in your order summary, and your order price will get discounted.
If you don’t want a membership that renews, go for a G2A Plus one-time key. Choose a 1-, 3-, 6-, or 12-month option and make a payment. After your access ends, buy a new one-time key to reactivate it.
To cancel your Premium membership, sign in to your G2A.COM account and go to the G2A Plus tab in the dashboard. Select Cancel membership next to your active plan details. A pop-up window will then show up – confirm your choice by selecting Cancel G2A Plus.
You can also access your active plan details via Your G2A Plus page after you’ve signed in to your account. Go to Your G2A Plus and select See details next to Membership: active.
For the Free plan, please reach out to our Support Team through your dashboard. Your membership will be canceled within 3 days, and all Plus Points will be removed.
Remember that:
G2A Plus members earn Plus Points when they shop. The number of Plus Points to earn for an item is always presented next to its price.
You can use your collected points to pay less for future orders. Every 100 Plus Points equal 1 EUR you can use as a discount.
Yes, Plus Points expire 365 days after they are awarded. Any unused points will expire after that time.
All points are lost when you delete your account. They can’t be used or transferred to another account.
To check how many points you’ve already earned and spent, sign in to your account on G2A.COM and go to the Plus Points history page on you dashboard.
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Then, buy something for 10 EUR or more to receive your discount code.
G2A.COM Limited (platform operator)
Address: 31/F, Tower Two, Times Square, 1
Matheson Street
Causeway Bay, Hong Kong
Business registration number: 63264201
G2A LLC (platform operator)
Address: 701 South Carson Street, Suite 200, Carson City,
Nevada 89701, USA
Business registration number: E0627762014-7
G2A.COM Direct B.V. (platform support)
Addres: James Wattstraat 77 A 3, 1097DL Amsterdam,
the Netherlands
Business registration number: 89975561
Using the G2A.COM platform constitutes acceptance of the G2A Terms and Conditions. Information on how we process your personal data can be found in the Privacy and Cookies Policy. Copyright © G2A Group. All rights reserved.