Redeeming your Southwest gift card
- A Southwest gift card can be used for Passenger travel only on Southwest Airlines, excluding Southwest Airlines group tickets.
- A Southwest gift card may only be redeemed at southwest.com, on the Southwest Airlines Mobile Apps and Mobile Website (only for initial flight booking), by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA), or at Southwest Airlines ticket counter locations.